Watch Buying FAQ

Answers to the most common questions about ordering watches from ZENO in Bangladesh.

Is cash on delivery (COD) available?

Yes. ZENO offers cash on delivery across Bangladesh, so you can pay when your watch arrives. No advance payment is required.

How long does delivery take?

Orders inside Dhaka typically arrive within 1–2 working days. Orders outside Dhaka usually take 2–4 working days depending on your district. Call or WhatsApp +880 1641-993228 for an exact estimate for your area.

Do ZENO watches come with a warranty?

Yes. Every ZENO watch includes a machine service warranty — 6 months to 1 year depending on the model. The warranty period is listed on each product page.

What is the price range of ZENO watches?

Most ZENO watches cost between Tk 1,250 and Tk 2,890, making them some of the most affordable premium-style watches in Bangladesh.

What types of watches does ZENO sell?

ZENO sells chronograph watches (racing, dress and motorsport styles), automatic skeleton watches with visible movements, quartz dress watches with teak-pattern and sunburst dials, and retro world-time digital watches.

What is the difference between quartz and automatic watches?

Quartz watches run on a battery and need almost no maintenance — they are accurate, lightweight and typically cheaper. Automatic watches are self-winding, powered by the motion of your wrist, and feature visible mechanical parts, especially in skeleton designs. ZENO stocks both. For daily use with minimum fuss, choose quartz; for mechanical character, choose automatic.

How do I order?

Add a watch to your cart on zenowatchesbd.com and check out — or message us on Facebook or call +880 1641-993228 to order directly.

Do you deliver outside Dhaka?

Yes. ZENO delivers to all 64 districts of Bangladesh, with cash on delivery available nationwide.

Can I exchange or return a watch?

Please see our refund policy for current return and exchange terms, or email zenowatchesbd@gmail.com before ordering if you have questions.

Is ZENO the same as Zeno-Watch Basel?

No. ZENO Bangladesh (zenowatchesbd.com) is an independent Bangladeshi watch retailer based in Dhaka. It is not affiliated with Zeno-Watch Basel of Switzerland.